Refund Policies of Mobile/DTH/Data Card/Utilities Bill Payment
All sales of Recharge are final with no refund or exchange permitted. You are responsible for the Mobile Number, Data Card, DTH account number or of others utility services you purchase Recharge for and all charges that result from those purchases. Rechargefry.com is not responsible for any purchase of Recharge for an incorrect Mobile Number or DTH account number.
However, if in a transaction performed by you on the Site, money has been charged to your card or bank account and a Recharge is not delivered within 24 hours of your completion of the transaction then you may raise a support ticket with your Order Number. Rechargefry.com shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of receipt of your ticket.
For cases, if you are doing recharge from your Rechargefry.com account balance and you have received a success confirmation but not received a recharge or any other case you are welcome to log a complaint by opening a support ticket on our contact us page and we will provide you a quick resolution.
Kindly note, in all cases our liability is only restricted to providing you a valid recharge or refund to the extent of the payment received by us. We shall not be responsible for any other claim or consequential liability arising out of a failed recharge on our system.